Frequently Asked Questions – Shop Harrow
Q: I keep trying to add an item to my cart but nothing is happening. What's going on?
A: Sometimes this happens when a size or product is no longer in stock but it has not been taken out of our system yet. We are working really hard to be on top of this as soon as something sells out, however we are a small team and sometimes it doesn't get done right away. Just shoot us an email and we will check our stock to see if we still have your size! If we don't, we can always try reordering it for you.

Q: I'm unsure about what size I wear in some of your lines or have a fit question, how do I find this info?
A: If you are ever unsure just send us an email and we are happy to offer our advice! We can take the measurements/try it on/give our estimate of the best size for you to quell any worry you have!

Q: Can I purchase something online and pick it up?
A: Yes! Select "Local Pick-Up" at Checkout and email us or send us a message on Facebook to discuss a time and your prefered location (High Street or WEM). You will receive an email once your order is ready to be picked up. Shipping is always free for this option!

Q: I saw something on your Instagram, but I can't find it online. How can I buy it?
A: We don't always have time to shoot "proper" pictures of everything we have in-store for the webstore. But if something you saw on Instagram is piquing your interest, send us an email and we'll send ya more pictures or answer any questions you have!

Please feel free to email us with ANY questions, we're here to help!
You have successfully subscribed!